Client questionnaire · Document processing

Document Processing Questionnaire

Ten minutes on the documents that arrive every week and who retypes them. Send it and I reply with the fix I would do first, what it takes and what it costs.

10 minutesNo accountSaves as you typeReply within one working day
Your progress 0 of 0 filled

Everything you type is saved in this browser as you go. Nothing is sent until you press send.

What is in this worksheet

  1. Section 1 · Your business
  2. Section 2 · What arrives and who touches it
  3. Section 3 · What fixed looks like
  4. Section 4 · Before you send

This is the intake I run before a document extraction build. Count the pages, name the error that scared you last, and say who reads the output.

Section 1 · Your business

QuestionYour entryExample
Company or firm nameRossi Legal
What you sellFamily law, retainers and fixed fees
People who touch the documentsOne paralegal, one admin
Tools you pay for todayMyCase, Google Drive, Gmail, Excel
Who signs off on a fixMarta Rossi, office manager

Section 2 · What arrives and who touches it

Count a normal week, not a bad one. The error and the retention rules are what decide how careful the build has to be.
QuestionYour entryExample
Document types each weekEngagement letters, invoices, ID scans, court forms
Volume per weekAbout 40 documents, 300 pages
Who retypes or rereads themAdmin types the totals, a paralegal rereads the letters
Where they are storedGmail, shared drive, a paper folder
Last error or near missA fee was entered as 36605 instead of 36650 and went out on an invoice.
Compliance or retention rulesGDPR, seven year retention, only fee earners may open matter files.

Section 3 · What fixed looks like

Write the fixed state so somebody could check it on a Tuesday morning. A line nobody can check will not hold a price.
QuestionYour entryExample
Fixed, in one sentenceDocuments are read once, filed under the right matter, and only the right people open them.
Deadline or driverBefore the next audit
Budget you have in mind

Check these before you send

A person still approves what the system extracts.
The fix should run inside tools we already pay for.
I know which documents may never leave our systems.

Section 4 · Before you send

What do I get back?

A reply from me, usually within one working day, with the first fix, what it takes and the price. If the honest answer is that you do not need me yet, I say so.

Does sending this book a call?

No. Nothing is booked. If a call would help, I offer a time in the reply and you decide.

Do I have to fill every line?

No. Volume, last error and retention rules are the three I read first. The rest sharpens the price.

What happens to my answers?

They land in my inbox and stay there. No mailing list, no sharing, no automation on top.

What happens next: the answers arrive in my inbox and I reply myself, usually within one working day, with the first fix I would make, the work it takes and the price. If a call would move faster I offer a time in that reply.

Dario Cositore · dariocositore.com · dario@dariocositore.com

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