Nine years in operations.
Two of them on frontier AI.
I came up through sales, training and operations leadership, then spent the last two years benchmarking pre-release models and shipping agents into real workflows. I have run the teams, and I have seen exactly where the models break.
Operational Grounding
Moved from sales into Learning & Development, then into operations leadership. Led a 30-person distributed team and scaled a business from $1.2M to $4.8M by fixing the workflows people touch every day.
Frontier Insight
Selected for a domain-expert panel benchmarking 13+ pre-release frontier models across 100+ business workflows for OpenAI, Google, Meta and Scale AI. I document hallucinations and structural failures before they reach your stack.
Enablement, Not Demos
I take a small number of clients per quarter. Every build ships with approval gates, permission boundaries, SOPs and hands-on training, so the system runs after I leave and your team trusts it.